Terms of delivery | Flowers to Lithuania
We work twenty-four-hour!
Flowers are delivered at home on the same day in whole Lithuania, within 3 hours after the confirmation of the receipt. Control of the order delivery is performed by the staff of professionals. On Holidays (St. Valentine’s Day, Woman’s Day, St. Christmas, Mother’s Day, Father’s Day) due to the large influx of orders, the time of delivery is changing – morning deliveries will reach an addressee up till 1 p.m., evening deliveries - after 1 p.m.,
We can not take responsibility for late execution or non-execution of an order due to incorrect or incomplete address or wrong local number of the phone. If the recipient is not at home at the address and phone number of the recipient was not indicated, the order will be executed once more at a later time for an extra fee - 25€. After an unsuccessful second attempt, you will be informed within 12 hours by phone or e-mail about the fact that the order was not executed.
In order to ensure the order to be executed on time and with quality, sometimes it is necessary to include additional information, if flowers are sent to the hospital, the department, ward number must be indicated. In this case the flowers are left at the reception. When sending flowers to the hotel, addressees’ room number, contact name and surname must be indicated, and registered in the hotel book of customers. In this case the flowers are left only at hotel’s reception. On the recipient's request, the flowers can be given to trusted third parties (such as neighbors, etc.) If the recipient is not founded at work, the flowers are given to his colleagues.
If the order is failed to comply in any way, payment of the customer for the flowers and the delivery fee is not refunded. If the recipient refuses to accept the flowers, payment to the customer as well is not-refundable. The recipient could not require changing ordered goods into cash or other goods. Claims from the recipient for the quality of the order will be accepted only during the delivery of order.
All the prices of delivery services are provided in the rubric DELIVERY.
A delivery of presents at home in whole Lithuania
If you would like to purchase only a present without flowers, please contact us +370 620 87422 or +370 37 312233; Skype: tarp.geliu, E-mail: biuras@tarpgeliu.lt due to the price of delivery and date.
Having picked a present and having chosen a delivery type „Courier in Lithuania“, execution date and time of the order may vary (within period of 1-5 working days).
Having paid for the item at e-shop www.tarpgeliu.lt, you could use the service – I WILL PICK UP BY MYSELF and to pick up presents at flower salon in Kaunas - Savanorių ave 319a.